Contact email@example.com or call (888) 544-2211 with any questions or to sign up today.
Basic Support Package: $50/mo
The current basic support package already included in your invoice gives you unlimited access to all of the CV3 documentation and training videos. You can contact us by email or phone M-F* with your questions. *We are also available outside of regular hours for emergency support.
Continue to use our Basic Support Package as you always have (via email and phone) and know that you’ll receive timely responses including:
- Links to articles relevant to your feature question, issue or request
- Links to how-to videos from the HelpDesk
CV3 How-To Seminars - Quote
New to CV3 or have a new member on your team? CV3 also offers an option for a dedicated training session from our Training Manager. These training packages range from hourly to multi-day dedicated training sessions on the full CV3 platform. This can be done via a webinar or at your location or in Savannah, GA.
The training session content and length can be tailored to your team’s experience level, store’s needs or upcoming projects to ensure success.
Premium Account Management - Pilot Program: $299/mo
If your store has a large list of to-dos, but your team doesn’t have a long list of resources, our Premium Account Management program will help you prioritize and manage your initiatives. This is a pilot program - at this time we are offering 5 slots, contact us today to reserve your spot. We will add additional spots for the Premium Account Management in 2018 as we expand the program.
All the features from the Basic Support Package plus direct support and problem solving with your assigned account manager
CV3 GeekChat: Coming Soon!
Need direct access to a developer to help you with a project you are working on? Can’t seem to get that code to work properly in that template? Need help installing that 3rd party plugin? Or maybe even trying to write to the CV3 web service and hitting some stumbling blocks? No worries! Rent a CV3 Geek for 20 minutes to a few hours! A CV3 developer will be just a click away to join you on a chat session to help work through your issue together. Debug code together or have us teach you how to edit that HTML or CSS. (Give a Man a Fish, and You Feed Him for a Day. Teach a Man To Fish, and You Feed Him for a Lifetime). Contact firstname.lastname@example.org or call (888) 544-2211.
Premium Marketing Support: Custom
This service is available in addition to any of the others above. Contact our marketing team today and they’ll help custom fit our marketing services to best meet your needs. These include PPC, SEO, email, social marketing, and include both account management and project management support.